The Car Wash

Had our Audi washed at Blandonnet. The first time was excellent. This second time on arriving home we could see the wheels had not been cleaned properly. Also on opening the tailgate the inside surround had not been dried out. We rang the Car Wash and the reason for me writing this review was their response. We said we were not complaining or requesting any further action, but ringing just as a courtesy as we felt that they would want to know. Response was , ah ' but you just had a Buy Club classic wash ' , and ' your wheels were too dirty' … when we asked if he would like to see some photos he said not to bother. The response was unprofessional and totally untrue regarding the wheels ( see photos , you decide ) the final photos show the dirt that was removed by ourselves after. This is not how you keep existing customers or get repeat sales. Their loss ….

I brought my vehicle to the Car wash for cleaning on June 17, 2024. Unfortunately, the cleaning was not done properly (as you can see in the pictures, with cleaning products residue), and it caused damage to the vehicle (swirls and marks from improper contact cleaning). The damage is estimated to be over 1000 CHF as provided from an independent garage. The manager has not even suggested a refund of the cost of the cleaning itself. Avoid and go to a professional garage.

I strongly advise against using this company. My experience was simply disastrous. The service is shockingly poor: there’s no transparency, a complete lack of professionalism, and a constant feeling of dealing with a dishonest system—almost like a mafia. For your peace of mind and the safety of your vehicle, stay far away from this place. Fortunately, there are far more trustworthy professionals elsewhere. I put a star cause is not possible to put ZERO.

ARNAQUE!!! A éviter, ils nous ont annulé le jour même notre rendez-vous et depuis ils nous baladent sans nous rembourser malgré nos multiples appels et refusent de nous donner le contact de la personne responsable. Une honte.

J'amene une voiture neuve (800km), on a juste fait un peu de montagne, nettoyage voulu pour retirer la poussière extérieure et les intérieurs de porte. Rien de fou a faire mais j'avais pas le temps de m'en occuper (j'ai eu une petite société de detailing il y a 3 ans que j'ai vendu donc je sais le temps que ça prend), au final je paye 130.- pour que l'interieur des portes ne soient pas fait, le tableau de bord non plus, une trace de pied sur le dossier du siege conducteur alors que nous étions que 2 personnes dans le vehicule...... et le responsable me dit oh c'est juste un oubli de la part du nettoyeur ..... la blague, les seules choses sales a nettoyer n'ont pas été faites.... bref autant aller ailleurs si vous avez pas une baniole à +100K, ils font gaffe à rien et se foutent de vous ... Bref, un "centre de detailing" à éviter

Had a very bad experience with this place, the person who answers for the phone very polite at the start point, but he is so bad and a big lyer. I paid 89frcs, and could not go on the day which l made my appointment, no alert message at all. The guy asked me to send an email, no response received even for my 3rd reminder. I simply lost my money for nothing. So disgusting service, never recommend for anyone.

Catastrophique!!! Je suis allée chercher ma voiture et pour ma surprise: en bas des sieges arrière ils n'ont pas touché!! Voiture sale comme j'avais déposé. Le pire: carrosserie abimée. Un coup sur ma porte !!!! Plus jamais, même pas gratuitement!