Citizen M Genève

This was a great hotel stay with a difference. It was quite quirky, and was a punt for us when we booked a short notice stay in Geneva, based on the weather forecast for the week. The rooms were all managed via an app. The app can be downloaded to your phone or there is an iPad available in your room. Hotel is a great location if you’re visiting as a tourist.||There is also a 24hr bar available for guests. Breakfast was good quality. The staff were all fantastic and genuinely couldn’t do enough for you. One in particular, I didn’t catch her name, except she was from Miami originally but she was absolutely brilliant and made sure everyone had an amazing time and were attended to quickly. She somehow seemed to look after everyone. Even when she may have not have been serving you herself. My wife ordered a cocktail, and we were served by a newly trained member of staff who looked terrified at the prospect of making this cocktail. Yet she came over helped the new staff member and discretely advised me she was new, and apologised for it taking a bit longer. I’m annoyed I didn’t get her name, but she is definitely a credit to the hotel and deserves a lot of credit as she made a massive difference, even though she is only part time. So wanted to give feedback to make sure she was acknowledged.

Great location. Really easy checking/out. Possibly the most comfortable bed we have ever slept in - good size and the best blackout curtains ever. Would highly recommend and will use again in our future trips.

So many great things to say about this hotel! ||Location: close, like 5 mins walking, to the cathedral and museum of the reformation as well a tonnes of cute boutiques and bars/ restaurants. 10 mins walking to the museum of art and history, as well as the Russian Orthodox Church and a brilliantly bonkers community vegetable plot. You can see a lot of Geneva really quickly and cheaply from this spot. ||Bedrooms: not big but really comfortable beds, super showers, mega TV. At check in you are asked which floor you like. I said higher and I had a view of the lake and the jet d’eau. Getting to watch the sun rise over the lake was just magnificent.||On practical stuff, there were three points for Swiss/ euro/ GB plugs which saved me buying the adapter I forgot, as well as usb ports. The body lotion and shower stuff is good quality. The short form reading material in the room made me laugh and think. Lovely touch.||Food: breakfast is massive, fresh and delicious. Coffee is good and the giant chocolate buttons were snapped and sent home to rage bait the kids. I ate for England. ||Staff: most of all this. Everyone is friendly, helpful and brimming with smiles. I was grumpy about scanning my passport when I arrived as it wasn’t cooperating. I rather sniffily told them "this is super annoying." The lady handled me brilliantly, completely gliding over my unnecessary tone, fixing the problem fast and leaving me feeling not nearly as ashamed as I should have felt for behaving like a toddler.

The rooms are modern and comfortable, with a tablet offering many features to adjust lighting, temperature, and more — very convenient and fun to use. The location is great, close to the train station and the lake. Staff were friendly and helpful, and the overall vibe is relaxed and stylish. A solid choice for any stay in Geneva.

La chambre est petite mais fonctionnelle. Le système de lumière dans la salle de bain et la chambre est très sympa en revanche la propreté du lit reste à désiré car seul le sur matelas est protégé. Le matelas est apparent et n’est pas propres (nourriture et saleté) ce qui est un gros point négatif pour un hôtel ||Hôtel très bien placé

عطيت الفندق ٤ نجوم لانه يستاهل اربع لاكثر الغرفه صغيره بس تكفي شخصين عادي الحمام صغير شوي بس يمشي الحال لو بتجلسون يومين مو اكثر! لو معكم اكثر من شنطتين كبار غالبا بتكون ضيقه الموقع جدا ممتاز صراحه ف نص جنيف افضل موقع وسعرهم صراحه مناسب حوالي ٦٥٠ ريال للغرفه ف عز الموسم السياحي الموظفين جدا خدومين وبشوشين والخدمه جدا ممتازه مافي كاويات ف الغرف فيه غرفه وحده بالدور ال٦ فيها كاويه لو تبون وغالبا ماحد يجيها ف مو مشكله مرا انصح فيه جدا خصوصا لو كنتو شخصين وبتجلسون يومين ف جنيف

Modern, friendly, and tech-savvy stay in the heart of Geneva! We had a fantastic stay at CitizenM Geneva! From the moment we arrived, the staff impressed us with their friendliness, professionalism, and efficiency. Every request we made was handled promptly and with a smile. The hotel is incredibly tech-forward, which made the stay feel both modern and convenient. Each room is equipped with a tablet that controls everything—lighting, temperature, blinds, entertainment—and it all works smoothly and intuitively. Even the check-in and check-out processes are done via self-service tablets, which was super easy and fast. The lobby and bar area were clean, stylish, and had a warm, homey vibe. We loved the selection of board and card games, which made the space feel social and welcoming. It’s a great place to relax after a day of exploring. The location is ideal—right in the center of Geneva, within walking distance of the lake and many attractions. We even walked from the train station with our luggage, and it only took around 19 minutes. Super convenient! There were a couple of minor downsides: the breakfast was underwhelming, and it’s a bit inconvenient that there are no toilets in the lobby (you have to go to level -3). But these were small issues in what was otherwise a fantastic experience. Overall, a great hotel for those who appreciate comfort, design, and modern tech—all in a perfect central location. Would definitely stay again!